1. What is included in the package?
All travel packages typically include accommodation, daily breakfast, a daily tour guide, cost of activities stated in itinerary, ground transportation to and from activities, and admissions to major tourist attractions. Kindly read the details of each itinerary for a comprehensive day-by-day breakdown of items covered as part of the trip.
2. Will I have to share a room?
Growing community is one of the Travel Clan's values. As such, in order to foster the feel of a close-knit community on our trips, all travelers will by default share a room with one other traveler (we generally room travelers with same sex roommates). Should you be joining any of our trips with a friend or partner, you can request to share a room with that specified person. Should you however wish to have a single occupancy room, kindly inform the team of your preferences (note, single occupancy rooms will be at an additional cost).
3. Is airfare included in the package?
International travel to and from the travel destination is not part of the package unless explicitly stated in the itinerary. Airfare between cities during your trip will typically be included in the package. You can contact the Travel Clan team for recommendations on flights to the destination.
4. Do I need travel insurance?
Absolutely! Travel insurance is mandatory for all travelers taking part in any Travel Clan organized trip. All travelers must provide proof of travel insurance at least one week prior to travel date.
5. Is my initial downpayment refundable?
We are fully aware that your plans may change. If you request a refund within 24 hours after your initial deposit payment was made, we will gladly refund you to your original payment method. After the 24 hour period has passed, your initial deposit is non-refundable. Under no circumstance is the deposit refundable after the initial 24 hour period.
6. What is the potential impact of COVID on our trips?
As we come out of the global pandemic, most travel bans are being lifted around the globe and the travel industry is quickly resuming. We are continuing to monitor trusted sources such as the CDC and WHO, as well as the local guidelines of our travel destination in order to make decisions accordingly. However, we encourage all our travelers to purchase full comprehensive travel insurance to mitigate any possible airline cancellations or other trip-related costs that could occur due to COVID-related factors.